C Income statement disclosures

6. Information on operating segments

Financial year 2023

€ million

Retail Customers and SMEs Central Institution and Major Corporate Customers Real Estate Finance Insurance Other/ Consolidation Total
Net interest income 20,417 2,612 1,868 –790 24,107
Net fee and commission income 8,713 638 –71 –451 8,829
Gains and losses on trading activities 203 –103 –1 –80 19
Gains and losses on investments 1,151 48 10 129 1,138
Loss allowances –1,337 –99 –255 –118 -1,809
Other gains and losses on valuation of financial instruments 156 –103 82 91 227
Other insurance gains and losses 1,972 446 2,418
EGains and losses on investments held by insurance companies and other insurance company gains and losses 3,143 –161 2,982
Insurance finance income or expenses –4,107 -4,107
Administrative expenses –17,911 –2,017 –947 505 -20,370
Other net operating income 559 79 115 –11 742
Profit before taxes 11,951 1,055 801 1,008 –440 14,375
Cost/income ratio (percent) 57.4 63.6 47.3 55.7

Financial year 2022

€ million

Retail Customers and SMEs Central Institution and Major Corporate Customers Real Estate Finance Insurance Other/ Consolidation Total
Net interest income 17,771 1,577 2,070 –872 20,546
Net fee and commission income 8,697 575 –82 –544 8,646
Gains and losses on trading activities 234 710 –1 66 1,009
Gains and losses on investments –6,524 37 –84 –203 -6,774
Loss allowances –1,2231 –93 –1661 10 –1,472
Other gains and losses on valuation of financial instruments –118 41 9 –143 -211
Other insurance gains and losses 1,9801 5421 2,522
Gains and losses on investments held by insurance companies and other insurance company gains and losses –3,7401 –361 -3,776
Insurance finance income or expenses 1,9511 1,951
Administrative expenses –16,811 –1,915 –930 578 -19,078
Other net operating income 757 116 40 –5 –33 875
Profit before taxes 2,783 1,048 856 186 –635 4,238
Cost/income ratio (percent) 80.8 62.7 47.6 77.0

1 Amount restated

Definition of operating segments
The Volksbanken Raiffeisenbanken Cooperative Financial Network is founded on the underlying principle of decentralization. It is based on the local cooperative banks, whose business activities are supported by the central institution – DZ BANK – and by specialized service providers within the cooperative sector. The main benefit derived by the cooperative banks from their collaboration with these specialized services providers and the central institution is that they can offer a full range of financial products and services.

The operating segment “Retail Customers and SMEs” covers private banking and activities relating to asset management. The segment focuses on retail clients. It mainly includes cooperative banks as well as DZ PRIVATBANK, TeamBank AG Nürnberg (TeamBank) and the Union Investment Group.

The operating segment “Central Institution and Major Corporate Customers” combines the activities of the Cooperative Financial Network in the corporate customers, institutional customers and capital markets businesses. The operating segment focuses on corporate customers. It essentially comprises DZ BANK and the VR Smart Finanz sub-group.

The Real Estate Finance operating segment encompasses the buildings society operations, mortgage banking, and real estate business. The entities allocated to this operating segment include the Bausparkasse Schwäbisch Hall Group (BSH), DZ HYP AG, and MHB.

Insurance operations are reported under the Insurance operating segment. This operating segment consists solely of R+V.

Other/Consolidation contains the BVR protection scheme (BVR-SE) as well as BVR Institutssicherung GmbH (BVR-ISG), whose task is to avert impending or existing financial difficulties faced by member institutions by taking preventive action or implementing restructuring measures. This operating segment also includes intersegment consolidation items.

Presentation of the disclosures on operating segments
The information on operating segments presents the interest income generated by the operating segments and the associated interest expenses on a netted basis as net interest income.

Intersegment consolidation
The adjustments to the figure for net interest income resulted largely from the consolidation of dividends paid within the Cooperative Financial Network.

The figure under Other/Consolidation for net fee and commission income relates specifically to the fee and commission business transacted between the primary banks, TeamBank, BSH, and R+V.

The figure under Other/Consolidation for administrative expenses includes the contributions paid to BVR-SE and BVR-ISG by member institutions of the Cooperative Financial Network.

The remaining adjustments are also largely attributable to the consolidation of income and expenses.

7. Net interest income

2023
 € million
2022
 € million
Interest income and current income and expense 38,399 24,045
Interest income from 36,988 22,593
Lending and money market business 33,181 21,304
of which: Building society operations 1,117 1,059
of which: Finance leases 20 23
Fixed-income securities 2,408 1,658
Other assets 1,405 –77
Financial assets with a negative effective interest rate –6 –293
Current income from 1,313 1,357
Shares and other variable-yield securities 1,148 1,055
Investments in subsidiaries and equity investments 164 302
Income/loss from using the equity method for 34 17
Investments in joint ventures 34 10
Investments in associates 6
Income from profit-pooling, profit-transfer and partial profit-transfer agreements 64 77
Interest expense –14,291 –3,499
Interest expense on –14,007 –3,352
Deposits from banks and customers –11,649 –3,435
of which: Building society operations –698 –457
Debt certificates issued including bonds –1,696 –723
Subordinated capital –238 –155
Other liabilities –465 –62
Financial liabilities with a positive effective interest rate 40 1,023
Other interest expense –284 –147
Total 24,107 20,546

The interest income from other assets and the interest expense on other liabilities result from gains and losses on the amortization of fair value changes of the hedged items in portfolio hedges of interest-rate risk.

8. Net fee and commission income

2023
 € million
2022
 € million
Fee and commission income 10,407 10,278
Securities business 4,804 4,877
Asset management 625 596
Payments processing including card processing 3,473 3,254
Lending business and trust activities 200 192
Financial guarantee contracts and loan commitments 231 200
International business 164 196
Building society operations 35 45
Other 875 918
Fee and commission expenses –1,578 –1,632
Securities business –507 –529
Asset management –140 –154
Payments processing including card processing –280 –234
Lending business –99 –104
Financial guarantee contracts and loan commitments –41 –38
International business –28 –25
Building society operations –51 –49
Other –430 –499
Total 8,829 8,646

9. Gains and losses on trading activities

2023
 € million
2022
 € million
Gains and losses on trading in financial instruments –219 661
Gains and losses on trading in foreign exchange, foreign notes and coins, and precious metals 68 150
Gains and losses on commodities trading 171 199
Total 19 1,009

10. Gains and losses on investments

2023
 € million
2022
 € million
Gains and losses from securities 1,730 –6,856
Gains and losses on investments in subsidiaries and equity investments –393 82
Total 1,338 –6,774

11. Loss allowances

2023
 € million
2022
 € million
Additions –5,849 –4,7521
Reversals 3,935 3,3411
Directly recognized impairment losses –152 –126
Recoveries on loans and advances previously impaired 213 197
Other 33 34
Changes in the provisions for loan commitments, provisions for financial guarantee contracts and other provisions for loans and advances 11 –166
Total –1,809 –1,472

1 Amount restated

12. Other gains and losses on valuation of financial instruments

2023
 € million
2022
 € million
Gains and losses from fair value hedges –44 –45
Gains and losses on derivatives held for purposes other than trading 156 –6
Gains and losses on financial instruments designated as at fair value through profit or loss 114 –160
Total 227 –211

13. Other insurance gains and losses

2023
 € million
2022
 € million
Other insurance gains 12,317 12,4241
Other insurance losses –9,821 –9,7791
Net gains or losses from reinsurance contracts –78 –1231
Total 2,418 2,522

1 Amount restated

14. Gains and losses on investments held by insurance companies and other insurance company gains and losses

2023
 € million
2022
 € million
Interest income and current income 2,512 2,3841
Administrative expenses –154 –1681
Gains and losses on valuation and disposals as well as from additions to and reversals of loss allowances 1,155 –5,9031
Other non-insurance gains and losses –530 –891
Total 2,982 –3,776

1 Amount restated

The net amount of additions to and reversals of loss allowances as well as directly recognized impairment losses recorded in the financial year was an expense in the amount of €62 million (2022: expense of €10 million).

15. Insurance finance income or expenses

2023
 € million
2022
 € million
Insurance finance income or expenses from insurance contracts –4,109 1,9511
Insurance finance income or expenses from reinsurance contracts 2 1
Total –4,107 1,951

1 Amount restated

16. Administrative expenses

2023
 € million
2022
 € million
Staff expenses –11,063 –10,456
General and administrative expenses –7,924 –7,494
Depreciation/amortization and impairment losses –1,383 –1,128
Total –20,370 –19,078

17. Other net operating income

2023
 € million
2022
 € million
Gains and losses on non-current assets held for sale and disposal groups 25 49
Other operating income 1,499 1,620
Other operating expenses –782 –793
Total 742 875

18. Income taxes

2023
 € million
2022
 € million
Current tax expense –3,558 –2,807
Expense on/income from deferred taxes –13 8631
Total –3,571 –1,944

1 Amount restated

As in the prior year, current taxes in relation to the German limited companies are calculated using an effective corporation tax rate of 15.825 percent based on a corporation tax rate of 15 percent plus the solidarity surcharge. Also as in the previous year, the effective rate for trade tax is 15.260 percent based on an average trade tax multiplier of 436 percent.

Deferred taxes must be calculated using tax rates expected to apply when the tax asset or liability arises. The tax rates used are therefore those that are valid or have been announced for the periods in question as at the balance sheet date.

The following table shows a reconciliation from notional income taxes to recognized income taxes based on application of the current tax law in Germany.

2023
 € million
2022
 € million
Profit before taxes 14,375 4,2381
Notional rate of income tax of the Cooperative Financial Network (percent) 31.085 31.085
Income taxes based on notional rate of income tax –4,468 –1,317
Tax effects 898 –627
Tax effects of tax-exempt income and non-tax deductible expenses 71 941
Tax effects of different tax types, different trade tax multipliers, and changes in tax rates 69 –831
Tax effects of different tax rates in other countries 26 25
Current and deferred taxes relating to prior reporting periods –38 –21
Change in deferred tax assets due to valuation adjustments 38 21
Other tax effects 732 –6631
Total –3,571 –1,944

1 Amount restated